Terms of Service
Welcome to ShopifySolex. By accessing or using our website https://shopifysolex.com (the "Site") and purchasing our services, you agree to be bound by these Terms of Service (the "Terms"). Please read these Terms carefully. If you do not agree with any part of these Terms, you should not use our Site or services.
General Information
Company Name
ShopifySolex
Address
Ain Melloul, Morocco
Support Email
support@shopifysolex.comContact Email
contact@shopifysolex.comService Engagement
Project Confirmation
Once you request a service or package, we will provide you with a written confirmation outlining the scope of work, timelines, and pricing.
Service Commencement
Work will begin after receipt of the initial payment or deposit, as agreed in the project proposal.
Revisions & Adjustments
We offer a set number of revisions as specified in your service package. Additional revisions may incur extra charges.
Payment Terms
Payment Methods
Payments can be made via credit card, PayPal, or bank transfer (as specified in the invoice).
Deposits
Certain services may require a deposit before work begins. Deposits are non-refundable unless otherwise stated in the agreement.
Outstanding Balances
All outstanding payments must be settled before final delivery of your project.
Delivery & Timelines
Estimated Timelines
Project delivery times will be outlined in the service agreement. While we strive to meet deadlines, delays may occur due to factors beyond our control (e.g., client delays in providing content).
Final Delivery
Upon project completion, you will receive the final files, store access credentials, or implementation updates as agreed.
Cancellation Policy
Before Work Begins
If you cancel before the project has started, you may be eligible for a partial refund (minus administrative fees).
After Work Has Started
If the project is in progress, refunds will be calculated based on the percentage of work already completed.
Non-Refundable Services
Certain services, such as consultations, audits, and urgent tasks, are non-refundable once delivered.
Refunds & Revisions
- • Refunds are only issued if we fail to deliver the agreed-upon services as per the contract.
- • Dissatisfaction due to subjective preferences (design taste, style) does not qualify for a refund after agreed revisions are completed.
- • We will work with you to adjust and revise your project within the agreed revision limits.
Intellectual Property
- • Upon full payment, you own the final deliverables created for your Shopify store (excluding third-party themes, plugins, or licensed assets).
- • We retain the right to showcase the completed work in our portfolio unless otherwise agreed in writing.
Client Responsibilities
- • Provide accurate and timely information needed for project completion.
- • Ensure you have the rights or licenses to any content you provide (e.g., images, text, logos).
- • Respond promptly to our communication to avoid project delays.
Limitation of Liability
To the fullest extent permitted by U.S. law, ShopifySolex shall not be liable for any indirect, incidental, or consequential damages arising from:
- • The use or inability to use our services
- • Loss of profits, business, or data
- • Technical issues caused by third-party platforms (e.g., Shopify outages)
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms at any time. Any updates will be posted on this page with a revised "Effective Date." Your continued use of our Site or services after such changes constitutes acceptance of the updated Terms.
Contact Us
For any questions regarding these Terms or our services, please contact us: